Reviews
The Haven Reviews
See what other people are saying about our Kansas City apartments! At The Haven Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself.
Honestly a really pleasant place to live! Maintenance was very prompt always solved issues. Office staff is very friendly bad very helpful! Wish i could have stayed longer! Plus the apartments are very nice and the neighbors are quiet. Great place to live!
I only gave 4 stars because I really liked the facility, security, cost and maintenance but was very disappointed with the pricing of leasing office facility for a small gathering. We planned to have a get to gather and approached leasing office for facility , initially they said 250$(we thought its was expensive but still want to take). But when we were at office they said its holiday season and asked for 350$ for such a small place. It was rude and not a reasonable pricing.
The Haven is a great apartment. When I moved in it was clean and ready to go. The staff has been quite helpful, accommodating, and made everything quite expedient. The biggest complaint I have is that there is only 1 dumpster for the complex, so you do have to walk a ways to take your trash out ???
I've lived at Haven for a little over a week now and I love it so far! The neighbors are friendly and the staff is absolutely wonderful. My apartment is so clean and spacious. The maintenance crew was friendly and kind as well.
I'm still trying to get over that "I'm on vacation" feeling. :)
I recommend Haven to anybody that wants the city life without breaking the bank!
So far it has been very pleasant living here. My roommate and my AC just went out and within a span of a week maintenance had tried a couple of things to fix it and then ended up replacing the entire AC Unit since the compressor had gone bad. Been living here for just about a year and the only complaint so far is that sometimes the people above me can get a little loud, which is going to happen anywhere.
Very quiet, has a pool, newer facility. Gated community. Secured entry. Nice size apts with fireplace.
I moved in here a couple of months ago. Honestly it is amazing. The maintenance workers are fast responding every time and the office workers are super friendly and definitely have the the people who leave here's best interest in mind. I have loved living here so far and am glad I chose Haven!
I??ve only been here for 6 days, so this is just my first days of experience here. At first, I was nervous because I felt misled into choosing a lower floor apartment when I was under the impression I was choosing a main floor apartment. I moved from out of town, and all of my stuff and help were here, so I figured it might be okay. The ??professional cleaners? they use had left quite a mess on the ceilings and the toilet wasn??t fully cleaned up. Can??t fault the complex for that, though. The office staff is absolutely fantastic! There were multiple repairs needing to be made, but the maintenance crew has been timely and professional every time they have come. I had a wet spot on my carpet for days, and when I wasn??t home, the carpet company came and cleaned up the spot. It was still wet and smelly when I got home. I had to tell the staff at least 5 or 6 times about this issue before the maintenance team came in, and I made sure I??d be home when they did. He did a great job and replaced the line that needed replacing, and the carpet company was asked to come back that same day! The carpet guy was really receptive to my concerns and lifted up the carpet, and sprayed it with disenfectant. He even checked out the possible mold build up in my bathroom. Even after that, the maintenance staff came in to check it promptly! Karen, Marlena, Rachael, Larissa, and all of the staff have been incredibly understanding and kind through all of the issues and my personal concerns with this unit. They really seem to want to make sure I can call this place home. The staff would definitely get 5 stars! I am happy with the apartment, however, and the layout is awesome!
The maintenance staff has been absolutely incredible! They installed a peephole in my front door without me even asking, and have come to take care of every concern I??ve brought to the office??s attention. The office staff is absolutely fabulous as well! I feel like I can unpack and make this place home now!
The work was done very nicely and they cleaned up very well after their work. I would have liked a heads up that they were coming though.
Larissa, as well as all of the other ladies in the office, are super friendly and helpful and made the move in experience very enjoyable and simple!
great apartments, management was very nice especially after I was robbed due to my own mistakes lol, I left my screen door not all the way shut. but anyways its a great place to live especially when looking at other places near.
Move in overall went very smoothly. Friendly and helpful staff. I was unaware that I was supposed to contact electric/gas companies beforehand, but considering that I changed my move in date from two months out to right away, I can??t fault them for the lack of communication??they were very accommodating for my needs and I really appreciate having a brand new washer installed. So far I??m very pleased with the staff and the unit. I look forward to making this place home.
Living here was great and the staff is very nice. The only issue I have is that The Haven has switched ownership 4 times. Other than that everything has been amazing.
I lived at Haven for a year and I loved it! The office staff was great and always helpful. They changed management companies while I lived there and the transition was seamless and well communicated. I love my apartment and only remember needing one maintenance request, which was address and fixed quickly. My dogs loved the dog park and the large grassy areas, too. The only negative for me is the location. If I could pick up this entire property and move it with me, I would!
Very nice apartments, really up to date, and lots of benefits. The best part is the ability to do what you want with the apartment and not having management down your throat all the time. Being open 7 days a weeks is extremely beneficial as well. The only complaint I have is the gates get stuck a lot or messed up somehow. That's it.